PRIVACY POLICY

Privacy Policy

Effective Date: October 11, 2025

Welcome to Savemytiger (hereinafter referred to as "we," "us," or "our store"). We respect and prioritize your privacy and personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information, as well as your rights with respect to your personal information. By using this website or providing information to us, you agree to the terms of this Privacy Policy.

Scope

This Privacy Policy applies to the Savemytiger online store and its related services (including the website, mobile app, customer service, email, etc.). It does not apply to any independent websites or services accessed through third-party links.

Information We Collect

1. Information You Provide
- Registration and Account Information: Name, email address, mobile phone number, shipping address, password (encrypted storage), etc.;
- Order and Payment Information: Items purchased, quantity, billing address, payment method, and payment receipt (we may process payment information through third-party payment services);
- Customer Service and Communication Information: Feedback, complaints, or inquiries you provide us via email, online customer service, or social media;
- Marketing and Preference Information: Subscription preferences, promotion participation history, reviews, and comments;

2. Information We Collect Automatically
- Device and Log Information: Device type, operating system, browser type, IP address, access time, pages visited, and click-through behavior;
- Cookies and Similar Technologies: Cookies and pixel tags used to identify users, store preferences, analyze traffic, and provide a personalized experience.

Purposes of Information Use and Legal Basis

We use your information for the following purposes, consistent with legal requirements and within the scope of our agreements with you:

- Providing and fulfilling services: processing orders, shipping, refunds, and after-sales support;
- Account management and security: identity verification, account anomaly detection, and fraud prevention;
- Customer service: responding to your inquiries, complaints, and comments;
- Marketing and promotion (where permitted by law and with your consent): sending order notifications, promotional information, and event invitations (you may unsubscribe at any time);
- Optimization and analysis: improving our products, website performance, user experience, and personalized recommendations;
- Legal compliance: complying with applicable laws and regulations, court or regulatory requirements, and safeguarding our legitimate rights and interests.

Information Sharing and Disclosure

We only share your personal information with third parties in the following circumstances:

- Sharing with Service Providers: For purposes such as order processing, payment settlement, logistics delivery, email or SMS notifications, and customer support, we will share necessary information with trusted third parties (such as payment providers, logistics companies, and cloud service and technology providers), and require them to maintain data confidentiality and security in accordance with contracts.
- Legal Requirements or Rights Protection: We may disclose relevant information when required by laws, regulations, judicial or administrative authorities to protect the legitimate rights and interests of our company, our users, or third parties.
- Business Transfers: In the event of a merger, acquisition, reorganization, or asset transfer, user information may be transferred as one of the transaction assets, provided the receiving party remains bound by this Privacy Policy or agrees to equivalent data protection measures.
- Other circumstances with your explicit consent.

Cross-border Transfers

To provide services, we may need to transfer or store your personal information on servers within and outside of China. Regardless of the location of data storage or processing, we will implement appropriate technical and managerial measures to ensure data security during cross-border transfers and comply with applicable data export regulations, entering into necessary data transfer contracts, or taking other compliance measures.

Data Storage Period and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by laws and regulations. Upon expiration of the retention period or upon your request for deletion, we will take steps to delete or anonymize your data (immediate deletion may not be possible where otherwise required by law or necessary to fulfill contractual obligations).

Data Security

We implement technical and managerial measures, including but not limited to access control, encrypted transmission (such as HTTPS), database encryption, permission management, and log auditing, to protect your personal information from unauthorized access, disclosure, tampering, or destruction. However, the internet environment cannot be guaranteed to be completely secure. Please keep sensitive information such as your account passwords secure and contact us promptly if you discover any issues.

Cookies and Similar Technologies

We use technologies such as cookies, web beacons, and local storage to identify devices, maintain login status, analyze traffic, and provide personalized recommendations and advertising. You can refuse or delete cookies through your browser settings, but this may affect the functioning of some features.

Minor Protection

We do not actively sell products or services to minors under the age of 18. If we discover or reasonably suspect that a user is a minor and has provided personal information, we will cease collecting the information and, if necessary, delete the relevant information. Minors must obtain the consent of their legal guardians to use this service.

Your Rights (Under Applicable Laws, including GDPR and CCPA)

Subject to applicable law, you may have the following rights with respect to the personal information we hold:

- Access and Copy: Inquire whether we process your personal information and obtain a copy;
- Correction and Update: Request correction or supplement of inaccurate or incomplete information;
- Erasure or Restriction of Processing: Request erasure of personal information or restriction of processing in certain circumstances;
- Withdrawal of Consent: You may withdraw your consent at any time for processing based on consent (withdrawal does not affect the lawfulness of processing based on consent prior to withdrawal);
- Data Portability: Access your data in a structured, commonly used, and machine-readable format and request its transfer under reasonable conditions;
- Object to Processing: In certain circumstances, object to processing based on legitimate interests or direct marketing;
- File a Complaint: If you believe there is an issue with our data processing, you may contact us or lodge a complaint with the relevant supervisory authority.

To exercise these rights, please contact us using the information below. For security reasons, we may require you to provide necessary authentication information.

Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: serviceonline1950@gmail.com
(We will generally respond within 30 days of receiving your request; if processing time requires additional time, we will provide the reason and estimated timeframe.)

Privacy Policy Updates

This Privacy Policy may be updated from time to time to address business changes, legal regulations, or security requirements. The updated policy will be posted on this website and will indicate the effective date. For significant changes, we will notify you through a prominent means (such as email or website announcement) within reasonable timeframes.

Other Matters

Third-Party Links: This website may contain links to third-party websites or services. By clicking on these links, the third parties you are visiting are subject to their own privacy policies, and we are not responsible for their privacy practices.

Risk Warning: While we implement reasonable technical and administrative measures to protect data, the online environment carries inherent risks. Please exercise caution when handling sensitive personal information online.

Thank you for your trust and use of Savemytiger. We are committed to protecting your privacy and continuously improving our data protection measures.